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Terms & Conditions

Refund Policy
Returns
If your item is incorrect or found to be faulty, please notify us immediately. Photos will need to be provided and the item may need to be returned. We will instruct you once you have made contact. Claims can only be made within 48 hours of receipt of goods. We do not accept returns for change of mind. Please read the description carefully before placing an order. If you are not sure of something, please contact us first. In some cases we may approve a return, in which case it will need to be sent back to us within 7 days at the customers expense, in its original packaging and original condition. If the item arrives otherwise, a refund will not be approved. Tracking details will need to be provided to us by the customer within the 7 days of receiving their item.
Please MAKE SURE to contact us BEFORE any returns, and we will give you further instructions.
Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at donna@dustysea.com.au and send your item to: 64-66 Weigall Street Eudunda South Australia AU 5374.
Shipping on returned items
To return your product, you should mail your product to: 64-66 Weigall Street Eudunda South Australia AU 5374.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
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★ Judge.me Reviews

Let customers speak for us

106 reviews
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Love our mirror!

Such a beautiful mirror, looks perfect in our coastal style home. Will buy more from Dusty Sea.

Hi Em Thank you for your kind words and taking the time to do a review. I am so happy that you love your mirror. The photo's on our website really do not do it any justice at all. Kind Regards Donna
Love love love all the products

Great communication...very quick delivery and amazing products...have ordered a few ttimes now and absolutely love everything in the range.....😍

Hi Nikki Thank you so much for taking the time to do a review and for your lovely comments. We love having you coming back to us to purchase. Hopefully we will hear from you again soon. Kind Regards Donna
Love this mirror - got in white

It is everything I wanted, goes brilliantly in the space, it is a standout!!!

Hi Trina Thank you so much for your feedback, and it was lovely to meet you at the markets. I am so happy that you love your mirror it is really a 'stand out'
Fans

Just love my fan ; lovely hand made product ; very happy with my purchase & fantastic service

Absolutely thrilled with these :look gorgeous with tea light candles in them